🔄Change of Mind If you change your mind, please notify us within 14 days of delivery. Failing to do so will forfeit your right to cancel or return the product. 🎁Returns - Unused and in Original Condition You may return items within 30 days from the date of purchase, provided they are unused and in their original condition.

3-Year Guarantee We take great pride in the quality and craftsmanship of our chess sets and boards. That’s why we are pleased to offer a 3-year guarantee on all our products. This guarantee covers any manufacturing defects in materials or workmanship under normal use. If your chess set or board is found to be defective within three years of purchase, we will repair or replace the item free of charge. Please note that this guarantee does not cover damage caused by improper care, accidents, or natural wear and tear. For further information on how to care for your chess set, please refer to our product care guide or contact our customer service team.

Orders received are processed within one business day, ensuring a swift initiation of the delivery process. Delivery times vary based on the destination and the chosen shipping method. Domestic Shipping (UK) Free Standard UK Mainland delivery: Up to 3 business days.