🚚Delivery Policy

At The English Chess Company, we are dedicated to delivering exceptional service to our customers. Our commitment to prompt and reliable delivery is reflected in our efficient processes.

📦Order Processing

Orders received are processed within one business day, ensuring a swift initiation of the delivery process. Delivery times vary based on the destination and the chosen shipping method.

🇬🇧Domestic Shipping (UK)

Free Standard UK Mainland delivery: Up to 3 business days.

24 Parcelforce UK mainland: £6.95, typically delivered within 2 working days. Please note that the cut-off time for orders is 1 pm, and collections are not available on Fridays.

📦Careful Packaging

We prioritize the careful packaging of our products to guarantee their arrival in perfect condition. Shipping costs are determined by the order's weight and destination. Additionally, we offer free domestic shipping for orders exceeding a specified value and free international shipping for orders surpassing another specified value.

📧Customer Assistance

If you have any inquiries or concerns regarding our delivery policy, our customer service team is ready to assist you. Feel free to reach out for any assistance you may need.